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About Us/History & Philosophy

Missouri Corporate Credit Union (MCCU) was chartered in December 1976 with a national field of membership, which means credit unions anywhere in the United States can join.  Currently, 130 credit unions are members of MCCU, which enables us to provide a high level of personal service to every member.  MCCU provides all the things a big corporate provides, but in a more personal setting.  We emphasize safety and old-fashioned personal service, not size and scale.

We pride ourselves on delivering outstanding member service, telephone calls answered by human beings, easy access to senior management, patient and professional help, and competitive rates and pricing.  Our mission is to help your credit union succeed – it is not on building scale or infrastructure.  In fact, we know the last thing you want to do is interrupt your day to deal with a corporate credit union, so we want to be as “invisible” to you as possible.  In fact, MCCU earned the Missouri Quality Award, our state’s highest quality honor, in recognition of how we conduct ourselves.

According to our members, this is what they expect of us:
Be Invisible – Help us serve our members but, at the same time, we don’t even want to know you are there.  We have too many other things to do, so be “invisible” to us.  We don’t want to have to take time to deal with you.
Make it Simple – A cousin to “invisibility.”  Keep the processes simple.  We don’t have time to conduct complicated tasks.
Be Competitive – You don’t have to pay the highest rates or charge the lowest fees, but you have to be competitive.
Be Sustainable – Don’t offer me a product and then cancel it.  Be there when I need you.

And here is what they say about us:

“Oklahoma Central Credit Union wanted to continue to support our industry and knew one good way was to continue with a corporate credit union.  The management team and Board believe Missouri Corporate Credit Union to be the perfect partner – their staff is knowledgeable, responsive and friendly.  They truly put the member (us) first!”  (Carolyn A. Toalson, Sr. EVP & Chief Financial Officer, Oklahoma Central Credit Union, Tulsa, OK, $407.8 million).

“Any credit union would be fortunate to have the opportunity to work with the excellent staff at Missouri Corporate.  Here at Conservation Employee’s Credit Union, we continue to appreciate the support we receive from Missouri Corporate Credit Union.  Missouri Corporate provides the variety of products and excellent service that we need, ensuring that value is delivered to the credit union and membership.”  (Louie Delk, President/CEO, Conservation Employee’s Credit Union, Jefferson City, MO, $77.1 million).

“Missouri Corporate has been our only Corporate Credit Union for the last 12 years.  We find them to provide service the old fashioned way: our account is very easy to manage; they focus on the member, not the bottom line.  We are familiar with all the employees on a personal level, so if we have a problem we know just who to call.  I feel Missouri Corporate is very safe and sound and will be here to serve the members for years to come.”  (Peggy Cummins, President/CEO, Three Rivers Community Credit Union, Mt. Carmel, IL, $12.1 million).

 

Missouri Corporate's mission is to help our members succeed.

 

Copyright 2009 Missouri Corporate Credit Union
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